Skip to main content

Support

Community guidelines

Radiance Station works best when feedback is respectful, specific, and focused on helping learners improve.

How to contribute well

  • Be constructive and explain what the learner can improve next.
  • Keep feedback respectful, clear, and free from personal attacks.
  • Comment on the work itself rather than making assumptions about the person who submitted it.

What is not allowed

  • Do not share private or personal information from your account or someone else's work.
  • Do not upload copied work and present it as original practice.
  • Do not use the platform for spam, promotion, harassment, or unrelated conversations.

If something feels unsafe

  • If peer feedback, contact requests, or invite links are being used in a harmful, threatening, or manipulative way, stop engaging and report it through our support path.
  • For urgent safety or access issues, contact hello@radiancestation.com. We aim to review those reports within 1 business day.
  • If there is an immediate threat to safety, contact local emergency services first. In Australia, call Triple Zero (000) in an emergency.
  • We may restrict, suspend, or remove accounts or community access where we reasonably believe this is necessary to protect learners or the service.